welcome guide template
for photographers
by a photographer
A CLIENT GUIDE TEMPLATE – FOR LIFESTYLE FAMILY PHOTOGRAPHERS
The
Welcome
Guide.
family Template
The prep guide that changes how clients show up to sessions.
Stop answering the same questions over text and email. Stop hoping parents read your last-minute reminders. Stop the morning-of wardrobe panic, the mismatched outfits, the kids who arrive overstimulated and hungry.
Send one guide and let it do the work, from booking to gallery delive
98 editable pages in Canva, built from seventeen years of photographing families in-home, outdoors, and in studio.
You’re getting the template, but you’re also getting everything I’ve learned about what families actually need to know before a session.
CAD $299.00
Not available to residents of Quebec. Digital product, non-refundable.
N° 01
Family
FOR FAMILY PHOTOGRAPHERS
Prepare your families for their session, whether you shoot in-home, outdoors, or in studio. The full client experience from booking to gallery delivery.
– 98 editable pages in Canva
– In-home, outdoor, and studio
– Wardrobe and styling for the full family
– Albums, prints, and wall art pages
– Process, delivery, and referral program
This Product
N° 02
Newborn + Maternity
FOR NEWBORN & MATERNITY
Prepare your maternity and newborn clients for their session, whether you shoot in-home, outdoors, or in studio.
– 103 editable pages in Canva
– In-home and studio versions, and outdoor maternity
– Maternity and newborn prep
– Wardrobe and styling guidance
– Process, delivery, and referral program
best value
N° 03
The Bundle
BOTH TEMPLATES, ONE PRICE
Prepare every client for every session you photograph, from maternity through the family years. In-home, outdoor, and studio, in one consistent client experience.
– Family Welcome Guide Template
– Newborn + Maternity Welcome Guide Template
CAD $299.00
FROM THE EDITOR
What changed when I started sending a prep guide.
My families showed up ready. They knew what to expect from me and what I expected from them. They wore clothes they’d actually thought about, not just whatever was clean. The kids weren’t melting down by the time I arrived. Parents weren’t apologizing for the mess.
This template is how I prepare every family I book. It’s not a template I wrote to sell, it’s the one I use.
The same system, in your hands, on your next booking.
— CAROLINA
FEATURE · 01
The brief.
The prep guide I wish I’d had when I started.
A good prep guide answers the questions families ask before the session. What everyone should wear, what to do about the kids “bad behaviour”, when they’ll see the photos, how it all works. And the ones they don’t think to ask until they’re already standing in front of you.
Every page in this template is something I’ve tested in my own business. Nothing’s filler. Everything is there because it made my sessions better.
17
years photographing families
ONE
AFTERNOON TO SET UP
98
editable pages
3
3 session formats (in-home, outdoor, and studio)
FEATURE · 02
Who made this.
Carolina Hanna.
NEWBORN, MATERNITY & FAMILY PHOTOGRAPHER · MONTRÉAL · EST. 2009
I’ve been photographing newborns, maternity, and families for seventeen years.
Over the years I’ve learned exactly what clients need to hear before a session: what to send, when to send it, what to save for after they book, and what makes them feel taken care of from the first email.
This template is the exact system I use. Not a general template I designed to sell. The one I send to my own clients.
FEATURE · 03
What it changes.
What a good prep guide actually does.
01.
Families trust you before they meet you.
The guide tells them how you work, what to expect, and what you expect from them. By the time they walk in, the awkward first-session jitters are already gone. You skip the warm-up and start photographing.
02.
They arrive ready.
Clients show up on time, dressed, and ready. Homes are tidier. Nobody’s asking last-minute questions the morning of the session because they already know the answers.
03.
Your images start to look like yours.
When clients know what to wear, your photos stop looking inconsistent. No more bright logos, busy patterns, or clashing colours pulling attention away from your work. The styling guidance alone pays for the guide.
04.
Your brand becomes visible.
Better sessions make better images. Better images make a stronger portfolio. A stronger portfolio brings in more of the clients you actually want to work with.
CAD $299.00
FEATURE · 04
A look inside and how it comes together.
Quick look inside
A look through some of the template.
FEATURE · 05
What’s inside.
Everything you need in one place. Use what works for your business.
I. BEFORE YOUR SESSION
Who you are, how you photograph, and what clients can expect from a session with you. This is where the relationship starts, before any logistics: your approach, the come-as-you-are philosophy, and the feel of working together. Includes a clear walkthrough of what happens from booking to gallery delivery, so nothing comes as a surprise. In-home and studio versions included.
II. Session preparation
Practical prep for the day of the session, whether you shoot in-home, outdoors, or in studio. Activity ideas, how to plan around the kids, what to bring, what to expect on the day, and notes for siblings and pets.
III. styling
The biggest section in the guide. Wardrobe guidance for the whole family. What to wear, what not to wear, how to coordinate across a group, and how to dress for the location you’re shooting in. Includes a client wardrobe page if you offer one. The section that has the biggest impact on how your images turn out visually.
IV. AFTER your SESSION
Gallery delivery timeline, prints and albums, your referral program, and contact information. Everything clients need once the session is over. The pages that turn one session into a returning client.
FEATURE · 06
For whom.
This is for you if…
i.
You photograph families, in-home, outdoors, or in studio, and you want your client experience to match the quality of your work.
ii.
You’re tired of answering the same wardrobe and logistics questions over email and want a guide that handles it for you.
iii.
You want families who arrive prepared, coordinated, and ready to be photographed. Not rushed, anxious, or mismatched.
iv.
You’re ready to raise your prices, and you know the experience has to match what you’re charging.
v.
You’d rather start with something built by a working family photographer than design a guide from scratch.
CAD $299.00
Not available to residents of Quebec. Digital product, non-refundable.
FEATURE · 07
Included.
Everything you get.
The Template
A Canva link to the full 98-page editable template. In-home, outdoor, and studio versions in one file. Add, delete, or duplicate pages as you need.
– 98 pre-written, pre-designed pages
– Five cover options to choose from
– Colour, texture, and pattern example images included
– Canva cloud placeholders throughout for your own images
– US Letter size (8.5 × 11″)
– Works with a free or pro Canva account
THE SYSTEM
A customization guide PDF and a walkthrough video. Takes you from downloaded template to finished guide in an afternoon.
– Step-by-step customization PDF
– Full walkthrough video
– Instant download after purchase
THE WORDS
Every page comes fully written. Most works for any photographer as-is. A handful of pages, like After Your Session, are written around how I work, so you’ll swap in your own process.
Everything else, edit to match your voice or send as-is.
– Every page fully written
– Customizable to match your voice
– Most pages work as-is
– A few pages (like After Your Session) need light editing to match your process
A NOTE FROM ME
The best sessions feel easy before they even start. This guide is how I make that happen, every time, for every client.
— CAROLINA
FEATURE · 08
Questions.
Before you buy.
Q.
Do I need Canva Pro?
No. Everything works on a free Canva account.
Q.
How long does customization take?
An afternoon, start to finish, if you have your images ready. The walkthrough video takes you through every step.
Q.
Are the photos included?
The colour, texture, and pattern example images are included for you to use as-is or swap out. Everywhere else, the template uses Canva cloud placeholders where you’ll add your own work.
Q.
Can I use my own brand colours and fonts?
Yes. Both update across the full document in one click. The walkthrough video shows you how.
Q.
I only shoot ONE of in-studio/in-home/outdoors. Is this still for me?
Yes. The template includes in-home, outdoor, and studio versions in one file. Delete the formats you don’t shoot and keep only the ones that match how you work.
Q.
I shoot both in-home and in studio. Do I need to buy two templates?
No. Both versions are in the same file. Customize once, then duplicate the file and delete the studio pages from one copy and the in-home pages from the other. The customization guide walks you through this.
Q.
Is this worth it if I only shoot a few sessions a year?
Yes. A good prep guide is what turns a handful of sessions into referrals and repeat bookings. One extra session booked because of a better client experience pays for the template several times over.
Q.
Which version should I buy — Family, Newborn + Maternity, or the Bundle?
If you only shoot one genre, get the version that matches what you do. If you shoot both (or plan to), the Bundle includes huge savings over buying separately. Most photographers who shoot newborns also shoot families, so the Bundle is the most common choice.
Q.
Is this available everywhere?
This template is not available to residents of Quebec. Since I’m based in Montreal, selling the same guide to photographers in my own market wouldn’t work well for either of us. Photographers everywhere else are welcome.
Q.
Can I share this with another photographer?
The template is licensed for individual use only. It can’t be shared, copied, resold, or used to create products for sale. Each photographer needs their own license. If you know someone who’d find it useful, please send them here, your referral means a lot.
Q.
Are refunds available?
Digital products are non-refundable. Please read the description and flip through the preview pages before purchasing.
READY WHEN YOU ARE
The Welcome Guide.
FAMILY TEMPLATE
Seventeen years of client experience. One afternoon to make it yours.
CAD $299.00
Not available to residents of Quebec. Digital product, non-refundable.
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